Privacy and legal
PRIVACY & LEGAL
CanadaResto.com
provides automated and centralized order processing and delivery dispatch
solutions so that we, along with our partners, can deliver exceptional service
to our customers. For this purpose we collect and use some basic personal
information about customers.
We also
collect and use personal information about our employees and partners
This
privacy policy explains those personal information practices.
What Personal Information do we Collect?
Information collected from Customers
Typically,
when a customer contacts us, either by telephone or through our website, we
collect customers’ names, addresses, phone numbers, credit card numbers (if
that is how they choose to pay), email address (if the customer orders through
our website), order history and any comments that a customer may provide to us.
If you call from a phone number that is blocked, you will be asked to key in
your number and it will only be collected if you voluntarily key in the number.
You can select “0” to speak to an operator and avoid having to key in your
phone number if this concerns you. CanadaResto.com provides the information
you provide to CanadaResto.com to the independent partner that serves you. The
information we provide to such partner is governed by their personal
information practices and privacy practices. You should consult with the partner
who serves you to find out how and why they collect and use personal
information. If you are concerned, you can limit the personal information you
provide to us, and ultimately to the partner who will service you, by pressing
“0” before you key in your telephone number and by paying through a means other
than a credit card. CanadaResto.com destroys credit card information stored by
it, on a nightly basis.
Information Collected from Potential Partner
Typically,
when a potential partner contacts us we collect the potential partner’s names,
addresses, phone numbers, email address as well as financial information and
work/education background and history.
Information Collected from Employees/Potential
Employees
With
respect to potential employees we collect only that information that is
reasonably necessary to assess an individual’s application for and suitability
for employment and to administer our employees. The information that is
collected includes names, addresses, phone numbers, email address, bank
accounts as well as information regarding performance, work/education
background and history and such information contained in a résumé or that is
obtained from references.
Personal
information does not include the business contact information of our partners/employees
such as the CanadaResto.com business telephone, mobile phone and email
addresses of our employees, nor does it include the name and business title of
CanadaResto.com employees.
Why do we collect Personal Information?
Customer Personal Information
We collect,
use and maintain personal information (including delivery address, email, and
past order history) for the following service purposes:
to
fulfill orders;
to
anticipate order preferences when you contact us again; and
to
provide faster, better service.
If you tell
us that you do not wish us to keep the above information, we will destroy it.
However, at present our systems cannot track these types of requests beyond its
destruction. As such, if you order from us again, we will collect this
information upon submission of the new order and it will not be automatically
destroyed. Refer to the section below entitled How can
I access and update my Personal Information? for
instructions on how to notify us of your preferences. In that case, you will
need to provide personal information each time that you contact us to place an
order.
We may also
use personal information we keep for marketing purposes such as to contact you
(whether by email, telephone, direct mail, or another medium of communication)
about:
promotions
or contests;
new
products or product promotions;
special
offers;
asking
for feedback on new products;
asking
for feedback on your dining experience and our customer service; and
responding
to your comments or concerns.
Personal
information is shared with our affiliates, partners, agents, representatives,
contractors and service providers and for marketing purposes. Our affiliates
are subject to and abide by this privacy policy. We require our affiliates, partners,
agents, representatives, contractors and service providers to use personal
information we share with them only for specified service and marketing
purposes and only in accordance with this privacy policy and the law.
We will not
use or disclose your personal information for marketing purposes,
if you tell us that you do not wish us to do so
We do not
disclose customer’s personal information to others without your consent, except
as required or permitted by law.
Applicants for Employment Personal Information
We use
personal information of applicants for employment only for the purpose of
assessing suitability for employment. If the applicant is successful we will
also retain and use the information collected in the course of assessing the
application for employment. We may retain applicant information for a period of
twelve months from the date of application for the purpose of assessing an
individual’s suitability for other employment opportunities with our
organization. Applicant personal information is destroyed after twelve months
from the date of application if no employment with our organization
materializes in that time period. Disposal is executed by shredding or another
secure disposal mechanism.
How do we safeguard Personal Information?
We retain
the personal information that we collect for so long as such personal
information is useful or may be required. Except where required or authorized
at law, when personal information is no longer required for the purposes for
which it has been collected, such personal information (if it continues to be
in our possession) will be made anonymous or destroyed.
Personal
Information may be stored and processed outside of Canada, including the United
States. As such, personal information may be accessed by foreign governmental
authorities and otherwise in accordance with the laws applicable in the
jurisdiction in which it is stored.
How can I access and update my Personal
Information?
We make
efforts to ensure that the personal information we use and keep is accurate,
complete and up-to-date. You may request to review and/or correct your personal
information.
Also you may contact us to tell us, if you do
not wish us to:
Keep your
personal information for future service purposes;
Use your personal
information for marketing purposes; or
Share your
personal information for marketing purposes.
Contact us
by the Contact Us section of CanadaResto.com
How do you monitor compliance with these
practices?
Our General
Secretary is the person responsible for our personal information practices and
monitors ongoing compliance with our privacy policy.
CANCELATION AND REFUND POLICY
No refund will be given by CanadaResto.com. Any purchase made is final and cannot be returned. PRIVACY & LEGAL CanadaResto.com
provides automated and centralized order processing and delivery dispatch
solutions so that we, along with our partners, can deliver exceptional service
to our customers. For this purpose we collect and use some basic personal
information about customers. We also
collect and use personal information about our employees and partners This
privacy policy explains those personal information practices. What Personal Information do we Collect? Information collected from Customers Typically,
when a customer contacts us, either by telephone or through our website, we
collect customers’ names, addresses, phone numbers, credit card numbers (if
that is how they choose to pay), email address (if the customer orders through
our website), order history and any comments that a customer may provide to us.
If you call from a phone number that is blocked, you will be asked to key in
your number and it will only be collected if you voluntarily key in the number.
You can select “0” to speak to an operator and avoid having to key in your
phone number if this concerns you. CanadaResto.com provides the information
you provide to CanadaResto.com to the independent partner that serves you. The
information we provide to such partner is governed by their personal
information practices and privacy practices. You should consult with the partner
who serves you to find out how and why they collect and use personal
information. If you are concerned, you can limit the personal information you
provide to us, and ultimately to the partner who will service you, by pressing
“0” before you key in your telephone number and by paying through a means other
than a credit card. CanadaResto.com destroys credit card information stored by
it, on a nightly basis. Information Collected from Potential Partner Typically,
when a potential partner contacts us we collect the potential partner’s names,
addresses, phone numbers, email address as well as financial information and
work/education background and history. Information Collected from Employees/Potential
Employees With
respect to potential employees we collect only that information that is
reasonably necessary to assess an individual’s application for and suitability
for employment and to administer our employees. The information that is
collected includes names, addresses, phone numbers, email address, bank
accounts as well as information regarding performance, work/education
background and history and such information contained in a résumé or that is
obtained from references. Personal
information does not include the business contact information of our partners/employees
such as the CanadaResto.com business telephone, mobile phone and email
addresses of our employees, nor does it include the name and business title of
CanadaResto.com employees. Why do we collect Personal Information? Customer Personal Information We collect,
use and maintain personal information (including delivery address, email, and
past order history) for the following service purposes: to
fulfill orders; to
anticipate order preferences when you contact us again; and to
provide faster, better service. If you tell
us that you do not wish us to keep the above information, we will destroy it.
However, at present our systems cannot track these types of requests beyond its
destruction. As such, if you order from us again, we will collect this
information upon submission of the new order and it will not be automatically
destroyed. Refer to the section below entitled How can
I access and update my Personal Information? for
instructions on how to notify us of your preferences. In that case, you will
need to provide personal information each time that you contact us to place an
order. We may also
use personal information we keep for marketing purposes such as to contact you
(whether by email, telephone, direct mail, or another medium of communication)
about: promotions
or contests; new
products or product promotions; special
offers; asking
for feedback on new products; asking
for feedback on your dining experience and our customer service; and responding
to your comments or concerns. Personal
information is shared with our affiliates, partners, agents, representatives,
contractors and service providers and for marketing purposes. Our affiliates
are subject to and abide by this privacy policy. We require our affiliates, partners,
agents, representatives, contractors and service providers to use personal
information we share with them only for specified service and marketing
purposes and only in accordance with this privacy policy and the law. We will not
use or disclose your personal information for marketing purposes,
if you tell us that you do not wish us to do so We do not
disclose customer’s personal information to others without your consent, except
as required or permitted by law. Applicants for Employment Personal Information We use
personal information of applicants for employment only for the purpose of
assessing suitability for employment. If the applicant is successful we will
also retain and use the information collected in the course of assessing the
application for employment. We may retain applicant information for a period of
twelve months from the date of application for the purpose of assessing an
individual’s suitability for other employment opportunities with our
organization. Applicant personal information is destroyed after twelve months
from the date of application if no employment with our organization
materializes in that time period. Disposal is executed by shredding or another
secure disposal mechanism. How do we safeguard Personal Information? We retain
the personal information that we collect for so long as such personal
information is useful or may be required. Except where required or authorized
at law, when personal information is no longer required for the purposes for
which it has been collected, such personal information (if it continues to be
in our possession) will be made anonymous or destroyed. Personal
Information may be stored and processed outside of Canada, including the United
States. As such, personal information may be accessed by foreign governmental
authorities and otherwise in accordance with the laws applicable in the
jurisdiction in which it is stored. How can I access and update my Personal
Information? We make
efforts to ensure that the personal information we use and keep is accurate,
complete and up-to-date. You may request to review and/or correct your personal
information. Also you may contact us to tell us, if you do
not wish us to: Keep your
personal information for future service purposes; Use your personal
information for marketing purposes; or Share your
personal information for marketing purposes. Contact us
by the Contact Us section of CanadaResto.com How do you monitor compliance with these
practices? Our General
Secretary is the person responsible for our personal information practices and
monitors ongoing compliance with our privacy policy. CANCELATION AND REFUND POLICY
No refund will be given by CanadaResto.com. Any purchase made is final and cannot be returned. Restoenligne.com inc partners may refund customers on specific decision but they are free of their actions and CanadaResto.com is not linked to their decisions. Any contract cancelation must be made 30 days prior to final term. CURRENCY AND AMOUNT
All amounts listed on the site CanadaResto.com are in Canadian dollars. Any payment, purchase or refund is in Canadian dollars.
CURRENCY AND AMOUNT All amounts listed on the site CanadaResto.com are in Canadian dollars. Any payment, purchase or refund is in Canadian dollars.