McDonald's
McDonald's 50 Dundurn St S, Hamilton
2.4
63 evaluations
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Reviews / Ratings for McDonald's

Photo of Andrew Sparkes
23 Oct 2026
Source: Google
4.0

Ordered two teas double double received black tea. Tables upstairs were dirty

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Atmosphere
Photo of Markus Hess
10 Oct 2026
Source: Google
4.0

Went after a concert, it was busy but organized.

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Photo of Soumyadeep Majumdar
9 Oct 2026
Source: Google
2.7

They say its fresh but tou never know when did the chicken die

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Photo of Wassay Zafar
7 Oct 2026
Source: Google
5.0

I just got the coffee from the drive-through so it was a smooth experience.

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Photo of Tarek Hassanein
4 Oct 2026
Source: Google
1.0

Avoid of all times.

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Atmosphere
Photo of Divyjot Minhas
27 Sep 2026
Source: Google
2.3

Will happily forget about your food and the evening staff will act like you're asking for free food when you remind them of their incompetence. Also, not the best environment to sit down

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Photo of Ms. Smith
23 Sep 2026
Source: Google
1.0

You advertise that this location is 24hrs, but we have been turned away twice. First reason was that their system was updating and couldn’t take orders, and the second reason nobody answered us at the drive thru window. BUT TODAY SEPT 23 at 4:41am the drive thru was blocked off. IF YOU’RE UNABLE TO SERVE CUSTOMERS PLEASE TURN OFF YOUR DRIVE THRU LIGHTS. PEOPLE THAT ARE COMING TO YOUR DRIVE THRU AT THIS TIME ARE ON THEIR WAY TO WORK AND ARE ON A SCHEDULE. DO BETTER!!! Our order 2 coffees 🤷‍♀️

Photo of Megan
22 Sep 2026
Source: Google
3.0

Dirty and slow service

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Atmosphere
Photo of S G
22 Sep 2026
Source: Google
4.7

I just want to say my experience was amazing . Forgot to order coffee and was late for lunch due to traffic . Manager came and brought me a small coffee thank you friend . As I sat and ate my meal I was listening the staff joke , laugh the whole team and celebrated about a work task being completed. This manager needs a raise really ! This world - and work place environment need more people like him . God bless you friend and thank you TIL next time

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Photo of don kim
20 Sep 2026
Source: Google
1.7

Wow, drive through today is extremely slow, been waiting $25 mins for a happy meal. I tried calling in to the restaurant to see what was up and the person who answered was rude and did not seem concerned Do better McDonalds, your a huge brand

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Photo of Katia Sinchenko
16 Sep 2026
Source: Google
1.0

They messed up my order, and while I was waiting for them to figure it out, had a just bought new T-shirt stolen right out of my kid’s bag.

Photo of Sandeep Kumar
13 Sep 2026
Source: Google
1.0

Absolutely unacceptable waiting time. I had to wait an extremely long time for my order, with no proper explanation or update from the staff. This was one of the worst service experiences I’ve had at McDonald’s. The whole point of fast food is quick service, but this was nowhere close to that. Very disappointing.

Photo of chenna reddy
12 Sep 2026
Source: Google
5.0

Place is huge

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Photo of James Wilkins
9 Sep 2026
Source: Google
1.0

Don’t listen when taking your order and just rings in whatever they feel like and even forgot part of our order, just makes no sense at all

Cooking
Photo of katsuma
7 Sep 2026
Source: Google
4.3

2 story mcdonald’s?!!?? had some great times here and some not so great times. my big back ah came here at around 4am on a tuesday during winter and had to wait 50 minutes in the drive thru to get my borgor and pies

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Photo of Alex Konovalov
7 Sep 2026
Source: Google
1.0

I was waiting for my mobile order 40 minutes!! And when I got it everything was cold! Are you kidding me??? Never come at this location again!!

Photo of Michael P
7 Sep 2026
Source: Google
1.0

Long lines in the drive thru. Rude and lying staff. Completely incompetent.

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Photo of Tim Bechard
6 Sep 2026
Source: Google
1.3

Floor fans blowing on food,garbage cans over flowing and slow service. No hairnets and ine employee handled cash and then made food eithout washing hands..gross.How this place gets a green pass leads me to believe a fat envelope of cash was involved.

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Photo of Mitchyl Bateman
6 Sep 2026
Source: Google
1.0

lately, expect 30 mins to 1 hours (yes, 1 hours) wait if you go during the late hours

Service
Photo of Aaron
6 Sep 2026
Source: Google
1.7

This place is going downhill!!

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Atmosphere
Photo of Myloh Francis
5 Sep 2026
Source: Google
1.0

Service was slow, disgusting atmosphere so dirty. The bathroom was so disgusting that I couldn’t even use it that I’ve seen cleaner washrooms at a gas station off the side of the road, and every part of the restaurant was just gross and needed to be cleaned. We will never ever visit this location.

Photo of Jimmy Grover
5 Sep 2026
Source: Google
1.0

Really disappointing experience. I waited about 20 minutes in the drive-thru, and even after repeating my order 4 times, it was still made incorrectly. I was then asked to park at the front and wait another 10 minutes for them to fix it, but nobody ever came out with my food. What should have been a quick drive-thru stop ended up wasting almost 45 minutes of my day. Mistakes happen, but the lack of communication, long wait, and attitude made the whole experience extremely frustrating.

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Photo of JinxMR
4 Sep 2026
Source: Google
1.3

Make sure to check that you have the correct order before leaving the premises. You never know when they give you the wrong meal, or hot water instead of tea.

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Photo of Whitney Clause
2 Sep 2026
Source: Google
3.3

Service is excellent. Parking and the drive thru setup is aweful

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Photo of Alicia Winegarden
1 Sep 2026
Source: Google
1.0

This location has really gone downhill..it used to be great service quality and cleanliness but not so much anymore. I was very displeased on my last visit. The serving of fries was dismal.

Service
Cooking

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Opening hours

Dining room
  • Sunday Open 24 hours
  • Monday Open 24 hours
  • Tuesday Open 24 hours
  • Wednesday Open 24 hours
  • Thursday Open 24 hours
  • Friday Open 24 hours
  • Saturday Open 24 hours

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