Like the coffee two/ three cups a day min.
Reviews / Ratings for Tim Hortons
Don’t even bother coming to this Tim’s. The donuts were dry, stale-looking, and clearly not fresh. My iced coffee with light ice was less than half full—what a joke. The staff were rude, miserable, and acted like they hated being there. Worst Tim Hortons experience ever.
Lets cut it short. One of the worst there will be always something missing in the order. Just horrible.
Stood in line for a a good 5 minutes. No eye contact no hello and no service
Maybe staff at this location should use a bit better judgement than giving kids 4 or 5 cups of ice water each…they just used them as water balloons in the auburn bay plaza!
Very disappointing experience. I waited 15 minutes for my order, and after all that waiting, they still didn’t give me everything I ordered. I had to check the order myself and realized items were missing. Poor service and a waste of time. Definitely expected better from Tim Hortons.
Its hit or miss for speedy service. You better hope you don't come in during a rush. You could be waiting 15 min plus...
Paid good money and was given trash. This seems to be a trend. It's sad because it used to be good, it's more painful because it used tp be something and now we settle for this rubbish. Well I do anyway, I'm sure some people boycott with their money 💰 🤑
I am very disappointed with my experience this morning. At around 9:05 AM, I ordered a medium iced matcha with less ice at the Tim Hortons in Auburn Bay. My drink was made incorrectly the first time, so I had to wait while it was remade. Unfortunately, the replacement was even worse. It tasted like plain water, with almost no matcha flavor. It was completely undrinkable, and I had no choice but to throw it in the garbage. I paid for a matcha latte, not flavored water. This was a complete waste of my money and time. Please ensure your staff are properly trained to prepare beverages according to Tim Hortons’ standards and that drinks are checked before being served. Customers should receive the product they paid for, especially after waiting for a remake. I hope this feedback is taken seriously so that other customers do not have the same experience.
Store supervisor bled on the order. Had them contact the owner-- who did not seem to care, the person was not taken off of the line- nor did they use any basic standards such as putting on gloves.
Guy bled all over my food, owner could not care less
I appreciate the customer service, especially from Olive. She always has a happy smile, interacts well with customers, and does her work with joy. She is also very courteous. I get my iced capp almost daily. I am a happy customer! The Auburn Bay, Calgary location is the best! It's a great place!
I loved the vibe in the store all the workers were, the food was fast and good, the manager there was also very nice to me, and the whole team made me feel included
They were all amazing, the customers service was off the charts and they food was also good
Always a reliable place(Tim Hortons Auburn Bay) for good coffee and quick service. Friendly staff and a welcoming atmosphere. A big thank you to Muskan and Olive for their amazing service. They were friendly, welcoming, and made my visit a great experience. Appreciate their hard work and excellent customer care!
Sorry to say they always disappoint with there service bcz they did compromise with quality in busy time. I bought two time coffee. I got like unprepared or like just put cream in water so plz be responsible bcz we spent our money
The staff is so friendly and fast, I really appreciate all their hard work and effort.Thank you guys god bless you all.
I have visited this location several times on weekday mornings around 8:30 a.m., and each time I have attempted to order a hot latte, I have been told that the machine is “not working.” However, the same machine appears to be operating without issue on weekends. This has led me to question the consistency of the service being provided. Additionally, during my most recent visit, the store was out of every bagel variety except cinnamon raisin. During a peak morning period, I would expect both beverage equipment to be operational and popular menu items to be adequately stocked. Unfortunately, these repeated experiences have been very disappointing. As a result, I will not be returning, especially given the many other coffee and breakfast options available in the Auburn Bay area.
Thank you Olive for being so helpful
They had great customer service, the food was amazing, and all the great team members there made me fell very welcomed, overall I had an amazing experience
Very polite and friendly
I love visiting this place! 😊 The staff are super friendly and welcoming, making me feel right at home.
Great
I don't think that I will return to this Tim Hortons after today. I bought a muffin that was not fully cooked, she offered to replace it but why would I want another just like it. It seems to be an ongoing issue with products not being cooked properly.
zero stars. Was the only person in line, took 20 minutes for a single bagel, close to no cream cheese on it as well. one of the worst Tim Hortons i’ve been in.
Add a review
Share your experience in seconds.
Opening hours
- Sunday 06:00 - 20:00
- Monday 06:00 - 20:00
- Tuesday 06:00 - 20:00
- Wednesday 06:00 - 20:00
- Thursday 06:00 - 20:00
- Friday 06:00 - 20:00
- Saturday 06:00 - 20:00
Features
Missing information?
Help us improve this restaurant profile.
Update the profile