Tim Hortons
Tim Hortons 100 Auburn Meadows Dr SE #816, Calgary
3.1
29 evaluations
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Reviews / Ratings for Tim Hortons

Photo of Youssef Khalil
25 Oct 2026
Source: Google
5.0

Like the coffee two/ three cups a day min.

Service
Cooking
Atmosphere
Restaurant response
Response added on 25 Oct 2026
Hi Youssef, We are happy to hear you had a positive experience at Tims! Thank you for sharing your experience, feedback like yours keeps us motivated to do our best every day. Warm regards, Tim Hortons Guest Care
Photo of Ella
28 Sep 2026
Source: Google
1.0

Don’t even bother coming to this Tim’s. The donuts were dry, stale-looking, and clearly not fresh. My iced coffee with light ice was less than half full—what a joke. The staff were rude, miserable, and acted like they hated being there. Worst Tim Hortons experience ever.

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Restaurant response
Response added on 28 Sep 2026
Hi Ella, we’re really sorry to hear about your experience, that’s not what we aim for. When you have a moment, please reach out to our Guest Care team at help.timhortons.ca/hc/en-ca so we can look into this together. Warm regards, Tim Hortons Guest Care
Photo of Ahmed Abdelrahman
28 Sep 2026
Source: Google
1.0

Lets cut it short. One of the worst there will be always something missing in the order. Just horrible.

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Restaurant response
Response added on 28 Sep 2026
Hi Ahmed, We’re sorry to hear that your visit didn’t go as expected. If you’re open to sharing more details, please visit help.timhortons.ca/hc/en-ca, we’d truly appreciate the opportunity to make it right. Warm regards, Tim Hortons Guest Care
Photo of Andrew Loszchuk
25 Sep 2026
Source: Google
1.0

Stood in line for a a good 5 minutes. No eye contact no hello and no service

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Restaurant response
Response added on 26 Sep 2026
Hi Andrew, We’re truly sorry to hear about your experience. We would love the chance to make things right, please fill out the form at help.timhortons.ca/hc/en-ca so we can follow up. Warm regards, Tim Hortons Guest Care
Photo of Chris Peters
8 Sep 2026
Source: Google
1.0

Maybe staff at this location should use a bit better judgement than giving kids 4 or 5 cups of ice water each…they just used them as water balloons in the auburn bay plaza!

Restaurant response
Response added on 8 Sep 2026
Hi Chris, We’re truly sorry to hear about your experience. We would love the chance to make things right, please fill out the form at help.timhortons.ca/hc/en-ca so we can follow up. Warm regards, Tim Hortons Guest Care
Photo of Роман Мутилика
22 Aug 2026
Source: Google
1.0

Very disappointing experience. I waited 15 minutes for my order, and after all that waiting, they still didn’t give me everything I ordered. I had to check the order myself and realized items were missing. Poor service and a waste of time. Definitely expected better from Tim Hortons.

Restaurant response
Response added on 23 Aug 2026
Hi, We’re truly sorry to hear about your experience. We would love the chance to make things right, please fill out the form at help.timhortons.ca/hc/en-ca so we can follow up. Warm regards, Tim Hortons Guest Care
Photo of Nick Breneol
14 Aug 2026
Source: Google
2.0

Its hit or miss for speedy service. You better hope you don't come in during a rush. You could be waiting 15 min plus...

Restaurant response
Response added on 16 Aug 2026
Hello Nick, Thanks for taking the time to share your feedback. We’re sorry to hear your experience fell short, and we’d love to learn more about what happened. Please reach out at help.timhortons.ca/hc/en-ca so we can do better next time. Warm regards, Tim Hortons Guest Care
Photo of Pontifex Maxmus
8 Aug 2026
Source: Google
2.0

Paid good money and was given trash. This seems to be a trend. It's sad because it used to be good, it's more painful because it used tp be something and now we settle for this rubbish. Well I do anyway, I'm sure some people boycott with their money 💰 🤑

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Restaurant response
Response added on 9 Aug 2026
Hi, We’re sorry to hear that your visit didn’t go as expected. If you’re open to sharing more details, please visit help.timhortons.ca/hc/en-ca, we’d truly appreciate the opportunity to make it right. Warm regards, Tim Hortons Guest Care
Photo of Анастасия Садкова
22 Jul 2026
Source: Google
1.0

I am very disappointed with my experience this morning. At around 9:05 AM, I ordered a medium iced matcha with less ice at the Tim Hortons in Auburn Bay. My drink was made incorrectly the first time, so I had to wait while it was remade. Unfortunately, the replacement was even worse. It tasted like plain water, with almost no matcha flavor. It was completely undrinkable, and I had no choice but to throw it in the garbage. I paid for a matcha latte, not flavored water. This was a complete waste of my money and time. Please ensure your staff are properly trained to prepare beverages according to Tim Hortons’ standards and that drinks are checked before being served. Customers should receive the product they paid for, especially after waiting for a remake. I hope this feedback is taken seriously so that other customers do not have the same experience.

Service
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Restaurant response
Response added on 22 Jul 2026
Hi, I am sorry for your latest experience with us. We invite you to contact our Guest Care team by filling out the form at help.timhortons.ca/hc/en-ca so we can discuss your experience and have an opportunity to make it right. Thank you! Warm regards, Tim Hortons Guest Care
Photo of a sakamoto
12 Jul 2026
Source: Google
1.0

Store supervisor bled on the order. Had them contact the owner-- who did not seem to care, the person was not taken off of the line- nor did they use any basic standards such as putting on gloves.

Restaurant response
Response added on 12 Jul 2026
Hi, I am sorry for your latest experience with us. We invite you to contact our Guest Care team by filling out the form at help.timhortons.ca/hc/en-ca so we can discuss your experience and have an opportunity to make it right. Thank you! Warm regards, Tim Hortons Guest Care
Photo of J S
12 Jul 2026
Source: Google
1.0

Guy bled all over my food, owner could not care less

Restaurant response
Response added on 12 Jul 2026
Hi, we’re really sorry to hear about your experience, that’s not what we aim for. When you have a moment, please reach out to our Guest Care team at help.timhortons.ca/hc/en-ca so we can look into this together. Warm regards, Tim Hortons Guest Care
Photo of Myelen De Chavez-Suyat
10 Jul 2026
Source: Google
5.0

I appreciate the customer service, especially from Olive. She always has a happy smile, interacts well with customers, and does her work with joy. She is also very courteous. I get my iced capp almost daily. I am a happy customer! The Auburn Bay, Calgary location is the best! It's a great place!

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Restaurant response
Response added on 11 Jul 2026
Thank you Myelen! We are incredibly grateful that you took the time out to leave us this positive note. Tim Hortons team is always striving to make every guest experience a positive one. Warm regards, Tim Hortons Guest Care
Photo of Brandon Lee
9 Jul 2026
Source: Google
5.0

I loved the vibe in the store all the workers were, the food was fast and good, the manager there was also very nice to me, and the whole team made me feel included

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Restaurant response
Response added on 9 Jul 2026
Thanks Brandon! We are incredibly grateful that you took the time out to leave us this note. Tim Hortons puts guest satisfaction as top priority and works hard to earn positive feedback from great folks like you! Warm regards, Tim Hortons Guest Care
Photo of Nikhil Grover
9 Jul 2026
Source: Google
5.0

They were all amazing, the customers service was off the charts and they food was also good

Service
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Restaurant response
Response added on 9 Jul 2026
Hi Nikhil, We are happy to hear you had a positive experience at Tims! Thank you for sharing your experience, feedback like yours keeps us motivated to do our best every day. Warm regards, Tim Hortons Guest Care
Photo of Raja Radha
30 Jun 2026
Source: Google
5.0

Always a reliable place(Tim Hortons Auburn Bay) for good coffee and quick service. Friendly staff and a welcoming atmosphere. A big thank you to Muskan and Olive for their amazing service. They were friendly, welcoming, and made my visit a great experience. Appreciate their hard work and excellent customer care!

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Restaurant response
Response added on 1 Jul 2026
Thanks Raja! We’re truly grateful for your positive feedback. Knowing you had a great experience makes our day, thank you for choosing Tim Hortons! Warm regards, Tim Hortons Guest Care
Photo of Garry Singh
30 Jun 2026
Source: Google
1.0

Sorry to say they always disappoint with there service bcz they did compromise with quality in busy time. I bought two time coffee. I got like unprepared or like just put cream in water so plz be responsible bcz we spent our money

Restaurant response
Response added on 30 Jun 2026
Hello Garry, Thanks for taking the time to share your feedback. We’re sorry to hear your experience fell short, and we’d love to learn more about what happened. Please reach out at help.timhortons.ca/hc/en-ca so we can do better next time. Warm regards, Tim Hortons Guest Care
Photo of Dr.Suneel kamalla
26 Jun 2026
Source: Google
5.0

The staff is so friendly and fast, I really appreciate all their hard work and effort.Thank you guys god bless you all.

Service
Cooking
Atmosphere
Restaurant response
Thanks! We are incredibly grateful that you took the time out to leave us this note. Tim Hortons puts guest satisfaction as top priority and works hard to earn positive feedback from great folks like you! Warm regards, Tim Hortons Guest Care
Photo of Abby Gautam
25 Jun 2026
Source: Google
1.7

I have visited this location several times on weekday mornings around 8:30 a.m., and each time I have attempted to order a hot latte, I have been told that the machine is “not working.” However, the same machine appears to be operating without issue on weekends. This has led me to question the consistency of the service being provided. Additionally, during my most recent visit, the store was out of every bagel variety except cinnamon raisin. During a peak morning period, I would expect both beverage equipment to be operational and popular menu items to be adequately stocked. Unfortunately, these repeated experiences have been very disappointing. As a result, I will not be returning, especially given the many other coffee and breakfast options available in the Auburn Bay area.

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Restaurant response
Response added on 26 Jun 2026
Hello Abby, Thanks for taking the time to share your feedback. We’re sorry to hear your experience fell short, and we’d love to learn more about what happened. Please reach out at help.timhortons.ca/hc/en-ca so we can do better next time. Warm regards, Tim Hortons Guest Care
Photo of G T
24 Jun 2026
Source: Google
5.0

Thank you Olive for being so helpful

Service
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Atmosphere
Restaurant response
Response added on 24 Jun 2026
Hi G, Thank you for the wonderful review and for sharing your experience. We’re delighted to know we met your expectations, our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure. Warm regards, Tim Hortons Guest Care
Photo of Kamren
24 Jun 2026
Source: Google
5.0

They had great customer service, the food was amazing, and all the great team members there made me fell very welcomed, overall I had an amazing experience

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Restaurant response
Response added on 24 Jun 2026
Hi Kamren, Thank you so much for your kind words! We’re so happy to hear you enjoyed your visit, and we look forward to your future experiences and your continued loyalty! Warm regards, Tim Hortons Guest Care
Photo of sajan bajwa
20 Jun 2026
Source: Google
5.0

Very polite and friendly

Service
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Atmosphere
Restaurant response
Response added on 21 Jun 2026
Thanks sajan! We’re truly grateful for your positive feedback. Knowing you had a great experience makes our day, thank you for choosing Tim Hortons! Warm regards, Tim Hortons Guest Care
Photo of Nana McRae
20 Jun 2026
Source: Google
5.0

I love visiting this place! 😊 The staff are super friendly and welcoming, making me feel right at home.

Service
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Atmosphere
Restaurant response
Response added on 21 Jun 2026
Thanks! We are incredibly grateful that you took the time out to leave us this note. Tim Hortons puts guest satisfaction as top priority and works hard to earn positive feedback from great folks like you! Warm regards, Tim Hortons Guest Care
Photo of Jaden Enns Enns
18 Jun 2026
Source: Google
5.0

Great

Service
Cooking
Atmosphere
Restaurant response
Response added on 19 Jun 2026
Hi Jaden, We are happy to hear you had a positive experience at Tims! Thank you for sharing your experience, feedback like yours keeps us motivated to do our best every day. Warm regards, Tim Hortons Guest Care
Photo of Tracey Gallant
15 Jun 2026
Source: Google
1.5

I don't think that I will return to this Tim Hortons after today. I bought a muffin that was not fully cooked, she offered to replace it but why would I want another just like it. It seems to be an ongoing issue with products not being cooked properly.

Service
Cooking
Restaurant response
Response added on 15 Jun 2026
Hi Tracey, we’re really sorry to hear about your experience, that’s not what we aim for. When you have a moment, please reach out to our Guest Care team at help.timhortons.ca/hc/en-ca so we can look into this together. Warm regards, Tim Hortons Guest Care
Photo of A LG
7 Jun 2026
Source: Google
1.0

zero stars. Was the only person in line, took 20 minutes for a single bagel, close to no cream cheese on it as well. one of the worst Tim Hortons i’ve been in.

Service
Cooking
Atmosphere
Restaurant response
Response added on 7 Jun 2026
HI, We’re truly sorry to hear about your experience. We would love the chance to make things right, please fill out the form at help.timhortons.ca/hc/en-ca so we can follow up. Warm regards, Tim Hortons Guest Care

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Opening hours

Dining room
  • Sunday 06:00 - 20:00
  • Monday 06:00 - 20:00
  • Tuesday 06:00 - 20:00
  • Wednesday 06:00 - 20:00
  • Thursday 06:00 - 20:00
  • Friday 06:00 - 20:00
  • Saturday 06:00 - 20:00

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