Tim Hortons

Mazida Nisha (4 reviews)

3 Nov 2026

Source: Google

5.0

I had a wonderful experience at this Tim Hortons! The service was excellent, the atmosphere was welcoming, and the staff made me feel valued as a customer. Everything was handled with care, kindness, and professionalism. It’s always nice to visit a place where customers are treated with a smile and genuine hospitality. Thank you to the entire team for your hard work and for making every visit a pleasant experience. Keep up the amazing work! Highly recommended! ❤️

Restaurant response

Response added on 3 Nov 2026

Thanks! We are incredibly grateful that you took the time out to leave us this note. Tim Hortons puts guest satisfaction as top priority and works hard to earn positive feedback from great folks like you! Warm regards, Tim Hortons Guest Care

navjot kaur saini (9 reviews)

30 Oct 2026

Source: Google

5.0

Harsimran good customer service

Restaurant response

Response added on 31 Oct 2026

Hi navjot, Thank you for the wonderful review and for sharing your experience. We’re delighted to know we met your expectations, our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure. Warm regards, Tim Hortons Guest Care

Arman Martinez (5 reviews)

28 Oct 2026

Source: Google

5.0

The staff are very welcoming, friendly, and kind.

Restaurant response

Response added on 28 Oct 2026

Thank you Arman! We are incredibly grateful that you took the time out to leave us this positive note. Tim Hortons team is always striving to make every guest experience a positive one. Warm regards, Tim Hortons Guest Care

Harman Singh (2 reviews)

28 Oct 2026

Source: Google

5.0

Nice service!

Restaurant response

Response added on 28 Oct 2026

Thanks Harman! We’re truly grateful for your positive feedback. Knowing you had a great experience makes our day, thank you for choosing Tim Hortons! Warm regards, Tim Hortons Guest Care

anureet Kaur (2 reviews)

26 Oct 2026

Source: Google

5.0

I had a great experience at Tim Hortons! Jaspreet was very friendly, polite, and helpful. The service was excellent, and I really appreciated the welcoming attitude.

Restaurant response

Response added on 27 Oct 2026

Thanks anureet! We’re truly grateful for your positive feedback. Knowing you had a great experience makes our day, thank you for choosing Tim Hortons! Warm regards, Tim Hortons Guest Care

Paige R (22 reviews)

26 Oct 2026

Source: Google

1.0

Honestly today did it, the worst times in South surrey. Bought an bacon egg croissant and recieved an item much more expensive (scambled egg box) so I asked them to refund me, the they refunded my bacon egg croissant so I stood there waiting for my food (for a good ten minutes) and then they asked what I was waiting for... My food obviously and what I asked for. She gave me an angry look. Like you didn't even give me what I asked for??!

Restaurant response

Response added on 26 Oct 2026

Hi, We’re truly sorry to hear about your experience. We would love the chance to make things right, please fill out the form at help.timhortons.ca/hc/en-ca so we can follow up. Warm regards, Tim Hortons Guest Care

Mike B. (18 reviews)

25 Oct 2026

Source: Google

1.0

Take some pride in your food and what you don I come there everyday because I work close by. But I’m just going to stop. What a joke I spend my hard earned money to buy and support this company. And you guys sometimes take 12 minutes to get my coffee out not because of the lineups but clear incompetence. You choose to understaff the location. Have people who don’t understand what people are saying and a manager hide in the back while lineups are ridiculous. You have gone away from the classic. I have been coming here for over 20 years. Back when earls was in the other corner and now? You’re losing me and everyone else. I ordered chilli and a bun the other day. I hard water for beans and food dye. I got a bun you could break a window with this was at 12 noon when everything is supposed to be fresh for lunch. Instead it was stale even for animals. Treat people time with respect rather than always making everything about a dollar. You lost the quality of your food and the care you once put into it for people. Instead corporate greed has taken over. People rely on you guys daily for affordability and quality. But this is embarrassing.

Restaurant response

Response added on 26 Oct 2026

Hi Mike, We’re sorry to hear that your visit didn’t go as expected. If you’re open to sharing more details, please visit help.timhortons.ca/hc/en-ca, we’d truly appreciate the opportunity to make it right. Warm regards, Tim Hortons Guest Care

Divyanshu Sharma (8 reviews)

22 Oct 2026

Source: Google

5.0

This store is good , I usually get my drinks from here and One of the employee Jaya she is very nice and kind

Restaurant response

Response added on 22 Oct 2026

Hi Divyanshu, We are happy to hear you had a positive experience at Tims! Thank you for sharing your experience, feedback like yours keeps us motivated to do our best every day. Warm regards, Tim Hortons Guest Care

Sophia Rossi (1 review)

16 Oct 2026

Source: Google

1.0

Me and my friend ordered to plane, Everything bagels untoasted and it took them 15 minutes to make them and we got two toasted bagels with butter. And when we ask them to remake it, they got all rude disrespectful towards us

Restaurant response

Response added on 17 Oct 2026

Hi Sophia, I am sorry for your latest experience with us. We invite you to contact our Guest Care team by filling out the form at help.timhortons.ca/hc/en-ca so we can discuss your experience and have an opportunity to make it right. Thank you! Warm regards, Tim Hortons Guest Care

Bob Zhang (17 reviews)

15 Oct 2026

Source: Google

3.0

Slow service slowest ever

Restaurant response

Response added on 15 Oct 2026

Hello Bob, Thanks for taking the time to share your feedback. We’re sorry to hear your experience fell short, and we’d love to learn more about what happened. Please reach out at help.timhortons.ca/hc/en-ca so we can do better next time. Warm regards, Tim Hortons Guest Care

Jaspal Singh (16 reviews)

11 Oct 2026

Source: Google

5.0

Great service

Restaurant response

Response added on 11 Oct 2026

Hi Jaspal, Thank you for the wonderful review and for sharing your experience. We’re delighted to know we met your expectations, our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure. Warm regards, Tim Hortons Guest Care

Nina S (10 reviews)

10 Oct 2026

Source: Google

1.0

Staff is friendly and doing their best but it’s always seemed short staffed. It took 30 minutes to get a mobile order, only 3 items. I’ve been here multiple times and have never gotten anything without waiting at least 15/20 mins. Management needs to do have more staff on shift.

Khanh Tran (7 reviews)

6 Oct 2026

Source: Google

2.0

Location is good but very slow service.

Restaurant response

Response added on 6 Oct 2026

Hi, We’re sorry to hear that your visit didn’t go as expected. If you’re open to sharing more details, please visit help.timhortons.ca/hc/en-ca, we’d truly appreciate the opportunity to make it right. Warm regards, Tim Hortons Guest Care

FEEL THE BASS (1 review)

30 Sep 2026

Source: Google

5.0

Great service! Khushi and Joy were amazing—very friendly, respectful, and quick with the service. They made my visit really pleasant. Employees like them make a big difference. Keep it up!

Restaurant response

Response added on 1 Oct 2026

Thanks! We’re truly grateful for your positive feedback. Knowing you had a great experience makes our day, thank you for choosing Tim Hortons! Warm regards, Tim Hortons Guest Care

Aman Sandhu (2 reviews)

30 Sep 2026

Source: Google

5.0

Had a great experience at Tim Hortons! Khushi and Joy were both very friendly, welcoming, and helpful. They provided great customer service and made the visit really pleasant. Their positive attitude and kindness really stood out. Great job, Khushi and Joy! 😊

Restaurant response

Response added on 1 Oct 2026

Hi Aman, Thank you for the wonderful review and for sharing your experience. We’re delighted to know we met your expectations, our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure. Warm regards, Tim Hortons Guest Care

Satbir Singh (4 reviews)

26 Sep 2026

Source: Google

5.0

This Tim Hortons has genuinely become my go-to place. I come here regularly and always enjoy what I order — usually a plain bagel toasted with extra butter, and sometimes an Iced Capp. My food is always prepared the way I like it, and I’ve had consistently good experiences here. What makes this location even better is the staff. They are always friendly and welcoming, and since I come here regularly, they remember me and even remember how I like my order. It may sound like a small thing, but it really makes you feel welcomed and appreciated as a regular customer. There’s something nice about coming to a familiar place where you enjoy the food and are also greeted warmly by the people working there. I always feel good coming here, and that’s why this has become my favourite Tim Hortons location.

Restaurant response

Response added on 27 Sep 2026

Hi Satbir, We are happy to hear you had a positive experience at Tims! Thank you for sharing your experience, feedback like yours keeps us motivated to do our best every day. Warm regards, Tim Hortons Guest Care

Karman Kaur (4 reviews)

25 Sep 2026

Source: Google

1.0

Pathetic service. Zero guest service. Not recommended

Restaurant response

Response added on 26 Sep 2026

Hi Karman, We’re truly sorry to hear about your experience. We would love the chance to make things right, please fill out the form at help.timhortons.ca/hc/en-ca so we can follow up. Warm regards, Tim Hortons Guest Care

Raman Gill (5 reviews)

25 Sep 2026

Source: Google

2.7

I ordered potato veggies but the portion is totally unsatisfied. I don’t know what’s wrong about their food, are they reduced the size of the food or what. It is half of the size that I ordered before.

Restaurant response

Response added on 27 Sep 2026

Hi Raman, We’re sorry to hear things weren’t quite perfect this time. Please visit us at help.timhortons.ca/hc/en-ca to share more, we'd love the chance to make it right. Warm regards, Tim Hortons Guest Care

Simrat Kaur (1 review)

24 Sep 2026

Source: Google

4.3

I had aa very great experience the staff was very friendly,polite nd welcoming especially harsimran kaur.She provided quick and efficient service

Restaurant response

Response added on 25 Sep 2026

Thank you Simrat! We are incredibly grateful that you took the time out to leave us this positive note. Tim Hortons team is always striving to make every guest experience a positive one. Warm regards, Tim Hortons Guest Care

Yessica Black (105 reviews)

22 Sep 2026

Source: Google

5.0

This store is really good, it's big and always has the whole menu available, it's almost always busy. But today I visited it around 8pm and it was super comfortable, The staff is also the friendliest I've encountered in all my visits to this branch. Today I decided to try the autumn menu 🍁🍂☕ which included the pumpkin spice muffin and the pumpkin ice capp

Restaurant response

Response added on 22 Sep 2026

Thanks Yessica! We’re truly grateful for your positive feedback. Knowing you had a great experience makes our day, thank you for choosing Tim Hortons! Warm regards, Tim Hortons Guest Care

Eric Piteau (5 reviews)

20 Sep 2026

Source: Google

1.0

Terribly slow service, waited 20 min for my toasted bagel

Restaurant response

Response added on 20 Sep 2026

Hello Eric, Thanks for taking the time to share your feedback. We’re sorry to hear your experience fell short, and we’d love to learn more about what happened. Please reach out at help.timhortons.ca/hc/en-ca so we can do better next time. Warm regards, Tim Hortons Guest Care

Atif Khan (155 reviews)

18 Sep 2026

Source: Google

1.0

Probably the slowest and rudest Tim Hortons I have been to. Jaya really needs to learn some manner of she

Restaurant response

Response added on 20 Sep 2026

Hi, I am sorry for your latest experience with us. We invite you to contact our Guest Care team by filling out the form at help.timhortons.ca/hc/en-ca so we can discuss your experience and have an opportunity to make it right. Thank you! Warm regards, Tim Hortons Guest Care

Harry Merdey (1 review)

17 Sep 2026

Source: Google

5.0

Jaspreet provided excellent service with a warm smile and made the perfect beverage. Really appreciate her friendly and attentive service!

Restaurant response

Response added on 19 Sep 2026

Hi Harry, We are happy to hear you had a positive experience at Tims! Thank you for sharing your experience, feedback like yours keeps us motivated to do our best every day. Warm regards, Tim Hortons Guest Care

Christopher Ndubuisi (48 reviews)

16 Sep 2026

Source: Google

4.3

Good service, nice meals, easy to order via self service screen. However washroom is a mixed gender washroom, limited to one person at a time and in so great condition.

Restaurant response

Response added on 16 Sep 2026

Thanks Christopher! We’re truly grateful for your positive feedback. Knowing you had a great experience makes our day, thank you for choosing Tim Hortons! Warm regards, Tim Hortons Guest Care

Hari Sandhu (1 review)

15 Sep 2026

Source: Google

5.0

This is my new favourite Tim Hortons. One of the staff named Khushi was very friendly and helpful. She recommended me matcha drink which was so delicious. The atmosphere was quiet and clean.

Restaurant response

Response added on 30 Sep 2026

Hi, Thank you for the wonderful review and for sharing your experience. We’re delighted to know we met your expectations, our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure. Warm regards, Tim Hortons Guest Care