Tim Hortons
Tim Hortons 100 W 49th Ave 1st Floor, Vancouver
1.5
7 evaluations
Add your review

Reviews / Ratings for Tim Hortons

Photo of Sydney Booker
24 Sep 2026
Source: Google
1.3

This is the world's worst Tim Hortons. Service is extremely slow, often over 20 minutes just to get a drink and even longer if you want food. The staff are untrained and mismanaged, not their fault but definitely makes the service quality abysmal. It's also ridiculously busy despite all of this, so it's never worth getting anything here. Cannot make a cup of tea to save their lives, even with all of the times I've gone in hopeful that maybe this time they won't screw up my order. All I want is a London Fog with added whipped topping. I have successfully gotten this ONCE out of the three years I've intermittently attempted to get a nice drink before class. Last time I didn't even receive a LF, just an earl grey with whip, but NO milk or sugar AT ALL. Inedible. Only go here if you love waiting an hour for soggy potato chunks and the world's worst drinks.

Service
Cooking
Atmosphere
Restaurant response
Response added on 24 Sep 2026
Hello Sydney, Thanks for taking the time to share your feedback. We’re sorry to hear your experience fell short, and we’d love to learn more about what happened. Please reach out at help.timhortons.ca/hc/en-ca so we can do better next time. Warm regards, Tim Hortons Guest Care
Photo of Robert Miller
15 Sep 2026
Source: Google
1.0

I literally waited 40 mins for my order only to get completely ignored all the time and ended up leaving cause she didn’t even do anything about my order. So basically I paid for nothing. Worst experience of my life. Kept waiting hungry for nothing

Service
Cooking
Atmosphere
Restaurant response
Response added on 15 Sep 2026
Hello Robert, We’re sorry your experience wasn’t up to our usual standards, and we’d really like to learn more so we can improve. When you have a moment, please reach out to our Guest Care team at help.timhortons.ca/hc/en-ca Warm regards, Tim Hortons Guest Care
Photo of Jordy
5 Aug 2026
Source: Google
1.0

No donuts after 6pm. All out of it and no resupply. Many people rush for donuts

Service
Cooking
Atmosphere
Restaurant response
Response added on 6 Aug 2026
Hi Jordy, I am sorry for your latest experience with us. We invite you to contact our Guest Care team by filling out the form at help.timhortons.ca/hc/en-ca so we can discuss your experience and have an opportunity to make it right. Thank you! Warm regards, Tim Hortons Guest Care
Photo of Kayla Lewis
23 Jul 2026
Source: Google
2.7

I ordered potato wedges and a donut, the food was good but I waited an hour and was late to my class, any other Tim Hortons would’ve taken like 5 minutes.

Service
Cooking
Atmosphere
Restaurant response
Response added on 23 Jul 2026
Hi Kayla, I am sorry for your latest experience with us. We invite you to contact our Guest Care team by filling out the form at help.timhortons.ca/hc/en-ca so we can discuss your experience and have an opportunity to make it right. Thank you! Warm regards, Tim Hortons Guest Care
Photo of Marc-Antoine Contarin
22 Jul 2026
Source: Google
2.0

I never seen a Tim Horton with wait time as bad as this one. 35 min wait for a donut.

Service
Cooking
Atmosphere
Restaurant response
Response added on 22 Jul 2026
Hello Marc-Antoine, We’re sorry your experience wasn’t up to our usual standards, and we’d really like to learn more so we can improve. When you have a moment, please reach out to our Guest Care team at help.timhortons.ca/hc/en-ca Warm regards, Tim Hortons Guest Care
Photo of Lyubov Skaletskaya
14 Jul 2026
Source: Google
1.0

Absolutely terrible service, the simplest order (coffee) can take up to 30 min and they still get it wrong. Can’t wait for Tim Hortons to go out of business.

Service
Cooking
Atmosphere
Restaurant response
Response added on 14 Jul 2026
Hi, We’re truly sorry to hear about your experience. We would love the chance to make things right, please fill out the form at help.timhortons.ca/hc/en-ca so we can follow up. Warm regards, Tim Hortons Guest Care
Photo of Joban Beer
10 Jun 2026
Source: Google
1.0

don’t have honey! seriously Updating it: hash browns are like wooden sticks. How these guys pass inspection’s and whole stuff Again on June 10: 20 minutes just for an iced coffee seriously!!!

Restaurant response
Hi Joban, I am sorry for your latest experience with us. We invite you to contact our Guest Care team by filling out the form at help.timhortons.ca/hc/en-ca so we can discuss your experience and have an opportunity to make it right. Thank you! Warm regards, Tim Hortons Guest Care

Add a review

Share your experience in seconds.

0/500
Your review will be published immediately.

Opening hours

Dining room
  • Sunday Closed
  • Monday Closed
  • Tuesday 07:30 - 18:30
  • Wednesday 07:30 - 18:30
  • Thursday 07:30 - 18:30
  • Friday 07:30 - 15:00
  • Saturday Closed

Features

Atmosphere Kinds
Online Services

Missing information?

Help us improve this restaurant profile.

Update the profile